- Agreement - This document "Terms and Conditions" located and available on the Internet at https://raidacc.com/page/terms-and-conditions
- Site\Store\Platform\Service\Resource - Entertainment resource hosted at https://raidacc.com belonging to the Owner.
- Owner\Administration - DIGITAL TRADE WORLD Limited, a legal entity registered under the laws of Belize, 174047 dated 23.10.2019, 5 Calle Al Mar, Belize City, Belize.
- Buyer\User\Player - A person who uses the Site exclusively for entertainment purposes.
- Product\Account - Purchased, previously created by the Service Plarium account, which can be used to access the RAID: Shadow Legends game.
- Case - A virtual element that contains valuable data or virtual assets for the Player inside.
- Support\Operator - A person or bot who answers the Players' questions in text or voice format, including for the purpose of voluntary involvement in the Service.
1. GENERAL PROVISIONS
1.1. This document is an agreement to use the Site located on the Internet at https://raidacc.com. Below are the rules and conditions of the Service usage. Please read them carefully, if you do not agree with any Clause of this Agreement, you must immediately stop using the Resource and leave the Site.
1.2. The Site may be used only by persons who have attained civil capacity under the laws of the country of their residence. All consequences of failure to comply with this provision shall be imposed on the User.
1.3. The Site is an online store based on the RAID Shadow Legends game, where the User can buy or receive the Product.
1.4. The Player using the site agrees and understands that all funds are transferred to the further development of the online Store for entertainment purposes, is aware of all of the above, understands their actions and being of sound mind and memory.
1.4.1 The money may be returned to the Buyer only after its personal treatment in compliance with the procedure provided by the Service in Clause 7 of this Agreement.
1.5 The Product is delivered to the e-mail address specified by the Buyer. If the Product has not been received by the Buyer within 15 minutes, the Buyer shall have the right to contact the Operator to resend the Product or send the paid Product to the new e-mail address.
1.5.1 The delivered Product to the Buyer's e-mail, the letter with which the Buyer opened it, is a completed transaction.
1.5.2 The purchased Account must be used exclusively for authorization on https://plarium.com/ or other official Plarium game application.
1.5.3 The purchased Account is checked by the Service in advance, if the Product for some reason does not work with the Buyer, the Buyer must inform the Support within 15 minutes from the moment of opening the e-mail. No claims about the Product's performance within a period exceeding 15 minutes are accepted.
1.6 All products in the store are Cases, in which you can get the "Main pack of champions" specified on the site with only a 30% chance.
1.6.1 The choice of Products on the Site is the choice of a Case, in which with a certain chance will win the selected game account. In case the chance of getting the "Main pack of champions" is not reached - as a compensation the Buyer is sent a guaranteed random account with the "Other pack of champions", which is selected at the discretion of the automated system of the Service.
1.6.2 Getting of the "Main pack of champions" and the "Other pack of champions" does not depend on the level or skill of the Player. It depends on the case, and the main interest is directed not on the process of the game, but on its result.
1.6.3 If for some reason the account with the "Main pack of champions" is absent from the Store, the Buyer always gets a guaranteed account with the "Other pack of champions".
1.6.4 The "Other pack of champions" is not regulated in any way; it may contain several random champions or not contain them at all (an empty account without the started gameplay and passed initial training process).
1.7 When contacting the Support, the Buyer understands that everything said or written by the Operator is not the official position of the Owner or the Store.
2. USER
2.1 The Service reserves the right to refuse to provide the User with services unilaterally at any time, including due to violation of the rules of the Service use or international legislation. Any attempts of unauthorized access or damage to the Service are unacceptable. When adding any information to the Site, insults, extortion, slander, bluffing, messages containing malicious information (including viruses, trojans, worms, etc.), as well as information that may harm third parties or business reputation of the Service are prohibited.
2.2 If the User has considered the received Product to be "Incorrect", "With missing champions", "Wrong", "Not working", etc. exclusively based on their personal views, the User may purchase the Product again, including on the advice of the Operator.
2.3 The Buyer may purchase the Product an unlimited number of times until they achieve the desired result.
3. FORBIDDEN
3.1 Publication of falsified data is prohibited.
3.2 Any material that may violate the intellectual property of third parties is prohibited.
3.3 False publication of information for the purpose of obtaining unauthorized access to information or data of third parties is prohibited.
3.4 It is prohibited to publish information of religious and political nature.
3.5 It is forbidden to transfer data to third parties to access the Account.
3.6 It is forbidden to publish information, which may negatively affect the business reputation of the Service, even if such information is reliable in the User's subjective opinion, for this purpose all written messages in the Feedback section are subject to moderation at the Site and such information may be changed by the Service at its own discretion.
3.7 It is prohibited to insult, call names, question professional qualification and integrity of individuals and legal entities, including the Service Users and the Service Administration.
3.8 It is forbidden to use methods of distribution for the referral system (site functionality) by sending URLs to persons who did not give explicit consent to its receipt (spam).
3.9 It is forbidden to use the methods of cheating with the hop counter for the referral system (site functionality).
4. LIABILITY OF THE PARTIES
4.1 By paying for the Product with any payment system, you assume full responsibility for your actions. The Platform does not force or insist in any way to do any action.
4.2. The Platform is not responsible for incorrect functioning of the Site software or Web Server. The Player uses software on the principle of "AS IT IS". If the Platform determines that a failure (error) in Platform operation occurred while using the Site, the results that occurred during the incorrect operation of the software may be canceled or corrected at the sole discretion of the Platform. The User agrees not to appeal about the quality, quantity, order and terms of the Product provided to them.
4.3 The Service does not bind or force any actions in any way. All actions performed by you on the Site are performed under your sole responsibility.
4.4 This Terms and Conditions is available at https://raidacc.com. The Platform may unilaterally update\supplement\edit this Terms and Conditions without mandatory notification of the Users. The Players are obliged to follow the changes in this Agreement independently, the last date of editing this Agreement is always indicated at the bottom of this page.
5. ACCEPTANCE OF THE TERMS OF THE AGREEMENT
5.1 By clicking the BUY button on the pages of the Site, you agree to accept and abide by the terms and conditions of this Agreement and accordingly:
a) you agree to use electronic means of communication to conclude contracts;
b) you also waive any applicable rights or requirements for which a handwritten signature is required, to the extent permitted by any applicable law;
5.2 If you do not agree to accept and continue to comply with the terms of this Agreement, please stop using the Resource. Further use of the Service will be deemed your acceptance of the terms of this Agreement, which we have notified you, may be applied from time to time.
5.3 Buyer also unconditionally accepts the Privacy Policy: General Data Protection Regulation by leaving their data on the Site.
6. RIGHTS
6.1 The exclusive right to the Service belongs to the Owner.
6.2 Trademarks, brand names and illustrations are the property of their respective owners.
6.3. The Site is not a public offer; therefore, any information placed on the Site (including any details of individuals\legal entities, addresses, telephone numbers, photos) shall not be considered to be reliable. The only and legally-significant information is available only on the Agreement page.
6.4. https://raidacc.com is not part of Plarium Europe S.a.r.l. or Plarium LLC, not a partner, and doesn't claim any relationship between the Service and Plarium Europe S.a.r.l. or Plarium LLC.
7. DISPUTE RESOLUTION AND CLAIM SETTLEMENT PROCEDURE
In case of any disputes between the User and the Service regarding the execution of this Agreement, the parties shall take all measures to resolve them through negotiations between themselves. The claim procedure of dispute resolution is mandatory.
Claims shall be accepted and considered by the Service only in writing to the e-mail address [email protected] and in the order provided by this Agreement and the current legislation of Belize.
The following claim procedure shall be applied to settle any disputes arising between the User and the Service:
- The User, who considers that their rights have been violated by the Service, shall be entitled to send a claim to the Service, containing the essence of the claim, the justification for its submission, as well as their contact details.
- The Service considers the received claim within 7 (seven) business days from the date of receipt of the claim and sends its response to the e-mail address specified in the claim;
- In the case of failure to resolve the dispute through a claim procedure, the dispute shall be considered in accordance with the laws of Belize and the rules of jurisdiction in court at the location of the Service.
The Service shall not consider anonymous claims or claims that do not allow identifying the User based on the contact information provided by the User, or claims that do not contain the data specified in this Clause of this Agreement.
ANNEX 1
If the Buyer considers the transaction invalid, he has the right to cancel the purchase, for this purpose it is necessary to contact the Service to settle the claim under Clause 7 of this agreement.
To receive a refund it is also necessary to contact the Service by e-mail at [email protected] and prepare the following list of documents:
1. Attach the identity document, where the Buyer's name and date of birth are visible (the rest of the data can be hidden).
2. Attach a selfie-photo with the document, to identify the Buyer to the sent document.
3. Attach proof of payment, as well as details from which payment for the Product was made.
4. Attach a photo or scanned copy of the application in free form describing the reason for the refund with a detailed explanation.
5. Attach details for refund.
The refund is possible only for the Product, which was not received by the Buyer (specified e-mail with an error or the letter with data from the account was not opened by the Buyer earlier)! In all other cases, according to Clause 1.5.1, a refund cannot be made.
The refund will be considered within 7 (seven) business days. If the Service has any additional questions - the Buyer must answer them, if no answer is received within 3 (three) business days, the request to cancel the purchase and the refund will be closed. If the request is approved, the refund will be sent within 3 (three) business days minus an acquiring system maintenance fee for both the Purchase and the refund.
Date of the last edition 09.09.2020.