Frequently Asked Questions

All accounts sold in our store are created exclusively by us. We go through training and collect daily login rewards. All heroes get to the account in an absolutely legal way - from shards.

To answer this question, we have a whole section of the Guarantees, where you can familiarize with each item and draw conclusions for yourself.

Account is not linked to Facebook, Apple GameCenter or Google Play. It linked only to Plarium ID, login and password from which you receive after payment. We don't create mail for the account in advance. For all important actions with your account you must register it by yourself. The mail has a unique set of characters as a login, which cannot be registered by accident. After purchase, you need to register this address, set security questions and confirm it in your Plarium account. Mail can be linked to a mobile phone.

Only the initial training has been completed on the aur accounts. Collected some rewards for the daily visit, of which only shards were spent to summon heroes.

Most of the accounts are level 2-3.

Main pack of champions will be the same as displays on our website. Another pack of champions will be random.

Accounts are "grown" without human participation in an isolated environment on our servers. We have no technical ability to take graphic screenshots. More details about our methods of "growing" accounts can be found on the page Guarantees. We can easily provide a screenshot from the software interface of the farm, where the main balances and heroes of a rarity higher than Rare will be displayed.

RAID Shadow Legends is a multi-platform game. Accounts work on all platforms the game is available.

After choosing an account, you will receive a letter to the email address specified before payment. There will be a login (email address) and a password from the Plarium ID. It is important to fully follow the instructions What to do after purchase. You can change all the data by yourself.

You will receive data from your Plarium account within a couple of minutes after payment. If for some reason (didn’t receive a message/the email address was mistaken) you did not receive access data, immediately contact Our support service.

Detailed instructions are on the page: What to do after purchase?

We give a 1 month warranty for all our accounts, and we also comply with all precautions, so that account blocking due to our fault will not happen in 99.9% of cases. You are the first owner of the account, there is simply no one to "return" it.

To make your account more secure, follow a couple of simple rules:

• Try not to contact Plarium support for at least a couple of weeks of playing after purchasing an account.
• Never tell Plarium support and in the in-game chats that "Account has been purchased".
• Do not give your account email and password to anyone.
• Do not log into several (3 or more) accounts from one device.
• Do not violate Plarium's Terms & Conditions and game rules.

If one or more points of the rules are violated, unfortunately, our 1 month warranty from the date of purchase will be canceled.

No, we only sell starter accounts. Also, we cannot be sure that the account is yours. Unfortunately, we cannot take unjustified risks, including exposing the customers of our store to this risk.

No, for the same reasons as in the previous answer.

At the moment, our team employs 5 people. We always need smart programmers in Python, C#, Java for this and other projects. If you have this knowledge - send your resume to [email protected].

We are happy to help you, choose any convenient way of contacting Our support service and ask it. We respond very quickly.